Welcome to the Support Center

To ensure a smooth and efficient resolution to your inquiries, we use a support ticket system. Here’s how it works:

Every support request is assigned a unique ticket number, allowing you to track progress and view responses online. Complete archives and the full history of your requests will be available for your reference. A valid email address is required to submit a ticket.

Who is this for?
This support system is for Shoppi customers who have placed orders through shoppi.app or affiliated apps. If you’ve made a purchase or used Shoppi services, you’re in the right place.

What can you request?
Refunds, returns, payment assistance, shipment tracking, price information, or business support to claim your listing, update information, or ask for technical help.